Privacy Policy
Derma Health Pharma,
At Derma Health Pharma, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.dermahealthpharma.com, use our services, or interact with our advertisements on platforms like Meta (Facebook/Instagram), Google, and TikTok.
1. Information We Collect
a. Personal Information You Provide
We collect personal details you voluntarily share with us, such as:
Name, phone number, email address
Shipping and billing addresses
Order history and payment details
Health-related preferences (when relevant to product use)
Communications with customer service
b. Automatically Collected Data
Through cookies and similar technologies, we automatically collect:
IP address, browser type, device information
Pages visited, time spent, clicks and interactions
Ad engagement and purchase behavior via ad platforms (Meta Pixel, TikTok Pixel, Google Analytics)
2. How We Use Your Information
We use your data to:
Fulfill and manage your orders
Provide personalized product recommendations
Improve website performance and user experience
Conduct analytics and track marketing effectiveness
Run targeted ad campaigns on Meta, Google, and TikTok
Comply with legal obligations and protect against fraud
3. Use of Third-Party Platforms
To better serve and reach our customers, Derma Health Pharma integrates with the following platforms:
Meta (Facebook & Instagram)
We use Meta Pixel to track user behavior and optimize ads. Meta may collect or receive information from our site to provide ad measurement services and targeted ads in accordance with their Data Policy.
We use Google Analytics to track site performance and behavior, and Google Ads for remarketing and audience targeting. See Google’s Privacy Policy.
TikTok
We use TikTok Pixel to analyze conversion data and retarget website visitors. For more, read TikTok’s Privacy Policy.
4. Sharing Your Information
We do not sell your data. However, we may share your information with:
Service providers: payment processors, delivery partners, marketing and IT services
Advertising platforms: Meta, Google, and TikTok, for performance tracking and personalized campaigns
Legal authorities: if required by law or to protect our rights and users
All partners are contractually required to safeguard your information.
5. Cookies & Tracking
We use cookies and tracking pixels to:
Understand browsing and purchasing behavior
Enhance functionality and user experience
Show relevant ads based on your interests
You can control cookies via browser settings or opt out of interest-based ads through:
6. Your Rights
Depending on your location, you may have the right to:
Access or correct your personal data
Request deletion of your information
Opt out of marketing or targeted advertising
Withdraw consent at any time
To exercise any of these rights, please contact us at info@dermahealthpharma.com.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
8. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.
10. International Data Transfers
If you access our website from outside [your country], your data may be transferred to and processed in countries with different data protection standards.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly.
12. Contact Us
For any questions about this Privacy Policy or your personal data, contact:
Derma Health Pharma
Email: info@dermahealthpharma.com
Website: www.dermahealthpharma.com
Phone: +92 42 35136697