Privacy Policy
Derma Health Pharma,
At Derma Health Pharma, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.dermahealthpharma.com, use our services, or interact with our advertisements on platforms like Meta (Facebook/Instagram), Google, and TikTok.
1. Information We Collect
a. Personal Information You Provide
We collect personal details you voluntarily share with us, such as:
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Name, phone number, email address
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Shipping and billing addresses
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Order history and payment details
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Health-related preferences (when relevant to product use)
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Communications with customer service
b. Automatically Collected Data
Through cookies and similar technologies, we automatically collect:
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IP address, browser type, device information
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Pages visited, time spent, clicks and interactions
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Ad engagement and purchase behavior via ad platforms (Meta Pixel, TikTok Pixel, Google Analytics)
2. How We Use Your Information
We use your data to:
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Fulfill and manage your orders
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Provide personalized product recommendations
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Improve website performance and user experience
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Conduct analytics and track marketing effectiveness
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Run targeted ad campaigns on Meta, Google, and TikTok
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Comply with legal obligations and protect against fraud
3. Use of Third-Party Platforms
To better serve and reach our customers, Derma Health Pharma integrates with the following platforms:
Meta (Facebook & Instagram)
We use Meta Pixel to track user behavior and optimize ads. Meta may collect or receive information from our site to provide ad measurement services and targeted ads in accordance with their Data Policy.
We use Google Analytics to track site performance and behavior, and Google Ads for remarketing and audience targeting. See Google’s Privacy Policy.
TikTok
We use TikTok Pixel to analyze conversion data and retarget website visitors. For more, read TikTok’s Privacy Policy.
4. Sharing Your Information
We do not sell your data. However, we may share your information with:
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Service providers: payment processors, delivery partners, marketing and IT services
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Advertising platforms: Meta, Google, and TikTok, for performance tracking and personalized campaigns
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Legal authorities: if required by law or to protect our rights and users
All partners are contractually required to safeguard your information.
5. Cookies & Tracking
We use cookies and tracking pixels to:
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Understand browsing and purchasing behavior
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Enhance functionality and user experience
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Show relevant ads based on your interests
You can control cookies via browser settings or opt out of interest-based ads through:
6. Your Rights
Depending on your location, you may have the right to:
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Access or correct your personal data
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Request deletion of your information
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Opt out of marketing or targeted advertising
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Withdraw consent at any time
To exercise any of these rights, please contact us at info@dermahealthpharma.com.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
8. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children’s Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.
10. International Data Transfers
If you access our website from outside [your country], your data may be transferred to and processed in countries with different data protection standards.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly.
12. Contact Us
For any questions about this Privacy Policy or your personal data, contact:
Derma Health Pharma
Email: info@dermahealthpharma.com
Website: www.dermahealthpharma.com
Phone: +92 42 35136697